This Privacy Policy explains how Thara Infotech ("we", "us"), operator of the Learnitha platform, collects, uses, discloses, and safeguards your information when you use the Platform. By using Learnitha, you consent to the practices described here.
1. Information we collect
- Account information: name, email address, phone number, and password.
- Institute information: organisation name, subdomain, branding, and, for payouts, bank and tax details provided by Institute owners.
- Learning data: enrolments, course progress, test attempts and scores, and activity.
- Payment information: processed by our gateway partner Razorpay. We do not store full card or banking credentials on our servers.
- Technical data: device, browser, IP address, and usage logs collected automatically.
- Communications: enquiries and messages you send us, including via website forms.
2. How we use your information
- To provide, operate, and improve the Platform and its features;
- To process payments, enrolments, renewals, and payouts;
- To send transactional emails such as verification, receipts, and reminders;
- To respond to enquiries and provide support;
- To maintain security, prevent fraud, and comply with legal obligations.
3. Sharing of information
We do not sell your personal information. We share data only:
- With the Institute whose courses you enrol in, to the extent needed to deliver the course;
- With service providers such as our payment gateway (Razorpay), email delivery, and cloud hosting/storage, acting on our behalf;
- When required by law, regulation, or valid legal process.
4. Payments
Online payments are processed by Razorpay. Your use of the payment gateway is also subject to Razorpay's own terms and privacy policy. We receive transaction confirmations and limited details necessary to grant access and maintain records.
5. Data retention
We retain personal information for as long as your account is active or as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We implement reasonable technical and organisational measures — including encryption of sensitive fields and access controls — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications. To exercise these rights, contact us using the details below.
8. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings.
9. Children's privacy
Accounts for minors should be created and supervised by a parent, guardian, or authorised institution. We do not knowingly collect personal information directly from children without such supervision.
10. Changes to this policy
We may update this Privacy Policy periodically. Material changes will be reflected by the "Last updated" date above.
11. Contact us
For privacy questions or requests, contact Thara Infotech at learnitha@gmail.com or +91 93634 54242, Tamil Nadu, India.